Refund policy
Thank you so much for shopping with us and supporting our small business. Please look at your confirmation emails for your invoice or the physical invoice in the package. If you would like to return an item you weren’t satisfied with or didn’t fit properly please ship your return to the above address.
RETURNS ARE FOR STORE CREDIT ONLY.
Do you accept Returns?
Yes we accept returns, however we currently do not accept returns for refunds. We allow returns for store credit within one week from the date the tracking number states it was delivered. Please note that the customer is responsible to pay for ALL shipping fees including the cost to ship the exchange item.
Clearance/Sale items are final sale, no exceptions.
Returns For Store Credit
All Returned Item(s) Are Inspected. Item(s) must be in their original, new condition with tags attached and no signs of wear, damage, alterations, stains, makeup/deodorant marks, snags, tears, pet hair, lint or odors (i.e. perfumes, cigarette smoke) otherwise they will not qualify for store credit or exchange. We reserve the right to refuse any item with any of the above casualties. Should a damaged dress be returned to us, a notification will be sent to the email associated with the order
Once we receive the item and inspect it has no damage we will issue your store credit within 3-5 days.
INSTORE Exchange is accepted
If you have any questions please email us at Lilysseasideboutique@gmail.com or call 831-324-0302.